Privacy Policy

1. Introduction

In the following, we provide information about the collection of personal data when using

  • our website www.cosi-group.com

  • our profiles in social media.

Personal data is any data that can be related to a specific natural person, such as their name or IP address.

1.1. Contact details

The controller within the meaning of Art. 4 (7) EU General Data Protection Regulation (GDPR) is COSI Hospitality GmbH, Jägerstraße 71, 10117 Berlin, Germany, email: privacy@cosi-group.com. We are legally represented by Christian Gaiser, Inga Laudiero, Dimitri Chandogin, Gerhard Maringer.

Our data protection officer is heyData UG (haftungsbeschränkt), Gormannstr. 14, 10119 Berlin, www.heydata.eu , e-mail: info@heydata.de.

1.2. Scope of data processing, processing purposes and legal bases

We detail the scope of data processing, processing purposes and legal bases below. In principle, the following come into consideration as the legal basis for data processing:

  • Art. 6 para. 1 s. 1 it. a GDPR serves as our legal basis for processing operations for which we obtain consent.

  • Art. 6 para. 1 s. 1 lit. b GDPR is the legal basis insofar as the processing of personal data is necessary for the performance of a contract, e.g. if a site visitor purchases a product from us or we perform a service for him. This legal basis also applies to processing that is necessary for pre-contractual measures, such as in the case of inquiries about our products or services.

  • Art. 6 para. 1 s. 1 lit. c GDPR applies if we fulfill a legal obligation by processing personal data, as may be the case, for example, in tax law.

  • Art. 6 para. 1 s. 1 lit. f GDPR serves as the legal basis when we can rely on legitimate interests to process personal data, e.g. for cookies that are necessary for the technical operation of our website.

1.3. Data processing outside the EEA

Insofar as we transfer data to service providers or other third parties outside the EEA, the security of the data during the transfer is guaranteed by adequacy decisions of the EU Commission, insofar as they exist (e.g. for Canada and Israel) (Art. 45 para. 3 GDPR).

If no adequacy decision exists (e.g. for the USA), the legal basis for the data transfer are usually, i.e. unless we indicate otherwise, standard contractual clauses. These are a set of rules adopted by the EU Commission and are part of the contract with the respective third party. According to Art. 46 (2) lit. b GDPR, they ensure the security of the data transfer. Many of the providers have given contractual guarantees that go beyond the standard contractual clauses to protect the data. These include, for example, guarantees regarding the encryption of data or regarding an obligation on the part of the third party to notify data subjects if law enforcement agencies wish to access the respective data.

The transfer of data to third parties in the United Kingdom of Great Britain and Northern Ireland is currently based on the transitional arrangement in the trade and cooperation agreement between the European Union and the United Kingdom.

1.4. Storage duration

Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and no legal obligations to retain data conflict with the deletion. If the data are not deleted because they are required for other and legally permissible purposes, their processing is restricted, i.e. the data are blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

1.5. Rights of data subjects

Data subjects have the following rights against us with regard to their personal data:

  • Right of access,

  • Right to correction or deletion,

  • Right to limit processing,

  • Right to object to the processing,

  • Right to data transferability,

  • Right to revoke a given consent at any time.

Data subjects also have the right to complain to a data protection supervisory authority about the processing of their personal data.

1.6. Obligation to provide data

Within the scope of the business or other relationship, customers, prospective customers or third parties need to provide us with personal data that is necessary for the establishment, execution and termination of a business or other relationship or that we are legally obliged to collect. Without this data, we will generally have to refuse to conclude the contract or to provide a service or will no longer be able to perform an existing contract or other relationship.

Mandatory data are marked as such.

1.7. No automatic decision making in individual cases

As a matter of principle, we do not use a fully automated decision-making process in accordance with article 22 GDPR to establish and implement the business or other relationship. Should we use these procedures in individual cases, we will inform of this separately if this is required by law.

1.8. Making contact

When contacting us, e.g. by e-mail or telephone, the data provided to us (e.g. names and e-mail addresses) will be stored by us in order to answer questions. The legal basis for the processing is our legitimate interest (Art. 6 para. 1 s. 1 lit. f GDPR) to answer inquiries directed to us. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.

2. Newsletter

We reserve the right to inform customers who have already used services from us or purchased goods from time to time by e-mail or other means electronically about our offers, if they have not objected to this. The legal basis for this data processing is Art. 6 para. 1 s. 1 lit. f GDPR. Our legitimate interest is to conduct direct advertising (recital 47 GDPR). Customers can object to the use of their e-mail address for advertising purposes at any time without incurring additional costs, for example via the link at the end of each e-mail or by sending an e-mail to our above-mentioned e-mail address.

Based on the consent of the recipients (Art. 6 para. 1 s. 1 lit. a GDPR), we also measure the opening and click-through rate of our newsletters.

We send newsletters with HubSpot, Inc., 25 First St., 2nd floor, Cambridge, Massachusetts 02141, USA (privacy policy: https://legal.hubspot.com/de/privacy-policy). The provider processes content, usage, meta/communication data and contact data.

We send newsletters with Revinate Inc, 1 Letterman Drive Building C, Suite CM 100, San Francisco, California 94129, USA (privacy policy: https://www.revinate.com/privacy). The provider processes content, usage, meta/communication data and contact data in the process.

We send newsletters with Twilio Inc, 889 Winslow St, Redwood City, CA 94063, USA ("SendGrid", privacy policy: https://www.twilio.com/legal/privacy). The provider processes content, usage, meta/communication data and contact data in the process.

3. Data processing on our website

3.1. Informative use of our website

During the informative use of the website, i.e. when site visitors do not separately transmit information to us, we collect the personal data that the browser transmits to our server in order to ensure the stability and security of our website. This is our legitimate interest, so that the legal basis is Art. 6 para. 1 s. 1 lit. f GDPR. These data are:

  • IP address

  • Date and time of the request

  • Time zone difference to Greenwich Mean Time (GMT)

  • Content of the request (specific page)

  • Access status/HTTP status code

  • Amount of data transferred in each case

  • Website from which the request comes

  • Browser

  • Operating system and its interface

  • Language and version of the browser software.

This data is also stored in log files. They are deleted when their storage is no longer necessary, at the latest after 14 days.

3.2. Web hosting and provision of the website

Our website is hosted by Netlify in USA on the basis of a data processing agreement (Art. 28 GDPR). The provider thereby processes the personal data transmitted via the website, e.g. on content, usage, meta/communication data or contact data. It is our legitimate interest to provide a website, so that the legal basis for data processing is Art. 6 para. 1 s. 1 lit. f GDPR.

3.3. Contact form

When contacting us via the contact form on our website, we store the data requested there and the content of the message. The legal basis for the processing is our legitimate interest in answering inquiries directed to us. The legal basis for the processing is therefore Art. 6 para. 1 s. 1 lit. f GDPR. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.

3.4. Vacant positions

We publish positions that are vacant in our company on our website, on pages linked to the website or on third-party websites. The processing of the data provided as part of the application is carried out for the purpose of implementing the application process.

Insofar as this is necessary for our decision to establish an employment relationship, the legal basis is Art. 88 para. GDPR in conjunction with Sec. 26 para. 1 of the German Data Protection Act (Bundesdatenschutzgesetz). We have marked the data required to carry out the application process accordingly or refer to them. If applicants do not provide this data, we cannot process the application. Further data is voluntary and not required for an application. If applicants provide further information, the basis is their consent (Art. 6 para. 1 s. 1 lit. a GDPR).

We ask applicants to refrain from providing information on political opinions, religious beliefs and similarly sensitive data in their CV and cover letter. They are not required for an application. If applicants nevertheless provide such information, we cannot prevent their processing as part of the processing of the resume or cover letter. Their processing is then also based on the consent of the applicants (Art. 9 para. 2 lit. a GDPR).

Finally, we process the applicants' data for further application procedures if they have given us their consent to do so. In this case, the legal basis is Art. 6 para. 1 s. 1 lit. a GDPR. We pass on the applicants' data to the responsible employees in the HR department, to our data processors in the area of recruiting and to the employees otherwise involved in the application process. If we enter into an employment relationship with the applicant following the application process, we delete the data only after the employment relationship has ended. Otherwise, we delete the data no later than six months after rejecting an applicant. If applicants have given us their consent to use their data for further application procedures as well, we will not delete their data until one year after receiving the application.

3.5. Customer area

Site visitors can open a customer account on our website. We process the data requested in this context for the fulfillment of the respective user contract concluded for the account, so that the legal basis for the processing is Art. 6 para. 1 s. 1 lit. b GDPR.

3.6. Single sign-on procedure Apple

Site visitors can log in to our website using a single sign-on procedure. In doing so, they use the login data already created for another provider. The prerequisite is that the site visitor is already registered with the respective provider. When a site visitor logs in using a single sign-on procedure, we receive information from the provider that the site visitor is logged in with the provider and the provider receives information that the site visitor is using the single sign-on procedure on our website. Depending on the settings of the site visitor in his account on the provider's site, additional information may be provided to us by the provider.

The legal basis of this agreement is the consent of the site visitor who logs in to our site with the account (Art. 6 para. 1 s. 1 lit. a GDPR). The provider of the procedure is Apple Inc, Infinite Loop, Cupertino, CA 95014, USA (privacy policy: https://www.apple.com/legal/privacy/de-ww/).

3.7. Single sign-on procedure Facebook

Site visitors can log in to our website using a single sign-on procedure. In doing so, they use the login data already created for another provider. The prerequisite is that the site visitor is already registered with the respective provider. When a site visitor logs in using a single sign-on procedure, we receive information from the provider that the site visitor is logged in with the provider and the provider receives information that the site visitor is using the single sign-on procedure on our website. Depending on the settings of the site visitor in his account on the provider's site, additional information may be provided to us by the provider.

The legal basis of this agreement is the consent of the site visitor who registers with us using the account (Art. 6 para. 1 s. 1 lit. a GDPR). The provider of the single sign-on procedure is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). Which data we receive from Facebook is communicated to page visitors by Facebook as part of the registration process. Information about Facebook and the contact details of the data protection officer, as well as further information about how Facebook processes personal data, including the legal basis and the options for exercising rights as a data subject against Facebook, can be found at https://www.facebook.com/about/privacy.

We are jointly responsible with Facebook for the data processing taking place through Facebook in the context of the use of the procedure and have concluded a joint controller agreement (Art. 26 GDPR) with Facebook. There we have defined the respective responsibilities for the fulfillment of the obligations under the GDPR with regard to joint processing. We are required to provide the above information and Facebook has assumed responsibility for the other data subject rights under Art. 15-20 GDPR.

3.8. Single sign-on procedure Google

Site visitors can log in to our website using a single sign-on procedure. In doing so, they use the login data already created for another provider. The prerequisite is that the site visitor is already registered with the respective provider. When a site visitor logs in using a single sign-on procedure, we receive information from the provider that the site visitor is logged in with the provider and the provider receives information that the site visitor is using the single sign-on procedure on our website. Depending on the settings of the site visitor in his account on the provider's site, additional information may be provided to us by the provider.

The legal basis of this agreement is the consent of the site visitor who logs in to our site with the account (Art. 6 para. 1 s. 1 lit. a GDPR). The provider of the procedure is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (privacy policy: https://policies.google.com/privacy).

3.9. Single sign-on procedure Microsoft

Site visitors can log in to our website using a single sign-on procedure. In doing so, they use the login data already created for another provider. The prerequisite is that the site visitor is already registered with the respective provider. When a site visitor logs in using a single sign-on procedure, we receive information from the provider that the site visitor is logged in with the provider and the provider receives information that the site visitor is using the single sign-on procedure on our website. Depending on the settings of the site visitor in his account on the provider's site, additional information may be provided to us by the provider.

The legal basis of this agreement is the consent of the site visitor who logs in to our site with the account (Art. 6 para. 1 s. 1 lit. a GDPR). The provider of the procedure is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA (privacy policy: https://privacy.microsoft.com/de-de/privacystatement).

3.10. Single sign-on procedure OpenID

Site visitors can log in to our website using a single sign-on procedure. In doing so, they use the login data already created for another provider. The prerequisite is that the site visitor is already registered with the respective provider. When a site visitor logs in using a single sign-on procedure, we receive information from the provider that the site visitor is logged in with the provider and the provider receives information that the site visitor is using the single sign-on procedure on our website. Depending on the settings of the site visitor in his account on the provider's site, additional information may be provided to us by the provider.

The legal basis of this agreement is the consent of the site visitor who logs in to our site with the account (Art. 6 para. 1 s. 1 lit. a GDPR). The provider of the procedure is OpenID Foundation, 2400 Camino Ramon, Suite 375, San Ramon, CA 94583, USA (privacy policy: https://openid.net/foundation/policies/).

3.11. Offer of goods or services

We offer goods or services via our website. In the ordering process or shipping, we involve the following service providers, who receive only the personal data required in each case to provide a service: / The processing of the data takes place for the performance of the contract concluded with the respective site visitor (Art. 6 para. 1 s. 1 lit. b GDPR).

3.12. Payment processors

For the processing of payments, we use payment processors who are themselves data controllers within the meaning of Art. 4 No. 7 GDPR. Insofar as they receive data and payment data entered by us in the ordering process, we thereby fulfill the contract concluded with our customers (Art. 6 para. 1 s. 1 lit. b GDPR).

3.13. Third-party tools

3.13.1. Google Analytics

If the site visitor has given consent to do so, we use Google Analytics, a web analytics service provided by Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland ("Google"), on the basis of a data processing agreement (Art. 28 GDPR). The service uses cookies. The cookies generate information about site visitors' use of the website, including pages viewed, achievement of "website goals" (e.g., contact requests and newsletter sign-ups), behavior on the pages (for example, clicks, scrolling behavior and dwell time), the approximate location (country and city), the IP address of the page visitor (in shortened form, so that no unique assignment is possible), technical information such as browser, Internet provider, terminal device and screen resolution and source of origin of the visit (i.e., through which website or advertising medium a page visitor came to us). These are usually transferred to a Google server in the USA and stored there.

The legal basis for the processing is the consent of the page visitor (Art. 6 para. 1 s. 1 lit. a GDPR). Site visitors can revoke their consent at any time by contacting us using the contact details provided above. The revocation does not affect the lawfulness of the processing until the revocation. Google uses this information to evaluate the use of our website by site visitors for us, to compile reports on the activities on this website and to provide us with additional services related to the use of this website and internet usage. In doing so, pseudonymized usage profiles of site visitors can be created from the data. Google does not merge the IP address transmitted by the site visitor's browser with other data. Further information on the use of data by Google can be found in Google's privacy policy (https://policies.google.com/privacy). The personal data of the site visitors are deleted or anonymized after 14 months. The security of the data transfer to the USA is guaranteed by standard data protection clauses adopted by the EU Commission (Art. 46 para. 2 lit. c GDPR), which we have agreed with Google.

3.13.2. Google Ads (formerly Adwords)

For the placement of advertisements, we use the Google AdWords tool of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, ("Google") on the basis of a data processing agreement. The tool collects and transmits cookies with usage data, especially which pages have been visited, which elements have been clicked on, device and browser information, IP address, operating system, data about the displayed advertisements and data from advertising partners, in particular pseudonymized user IDs to the provider of the tool.

The legal basis for the data processing is Art. 6 para. 1 s. 1 lit. a GDPR. The consent can be revoked at any time via the data provided on this page to contact us. The revocation does not affect the lawfulness of the processing until the revocation. The security of the data when transferred to servers in the USA is ensured, as our contract with the provider includes standard data protection clauses published by the EU Commission (Art. 46 para. 2 lit. c GDPR). Further information on data processing can be found in the provider's privacy policy at http://www.google.com/intl/de/policies/privacy.

3.13.3. Google Marketing Platform

We use marketing and remarketing services in Google's marketing platform on our website on the basis of a data processing agreement (Art. 28 GDPR). These services allow us to display advertisements in a more targeted manner in order to present page visitors with ads that are tailored to their interests. Via remarketing, page visitors are shown ads and products for which an interest has been identified on other websites in the Google network. For these purposes, a code is executed by Google when our website is called up and so-called (re)marketing tags are integrated into the website. With their help, an individual cookie or comparable technology is stored on the device of the site visitor. The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which websites page visitors have visited, what content they are interested in and which offers they have clicked on. In addition, technical information on the browser and operating system, referring websites, time of visit and other details on the use of the website are stored. All data of the site visitors are processed only as pseudonymous data. Google thus does not store any names or e-mail addresses. All ads displayed are thus not targeted to a person, but to the owner of the cookie. We can integrate third-party advertisements based on the Google marketing service DoubleClick. DoubleClick uses cookies that enable Google and its partner websites to serve ads based on visits by site visitors to this website or other websites on the Internet.

The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. The consent can be revoked at any time via the data provided on this page for contacting us. The revocation does not affect the lawfulness of the processing until the revocation. The security of the data when transferred to servers in the USA is ensured, as our contract with the provider includes standard data protection clauses published by the EU Commission (Art. 46 para. 2 lit. c GDPR). Further information on data processing can be found in the provider's privacy policy at http://www.google.com/intl/de/policies/privacy.

3.13.4. Facebooks visitor action pixel

We use the "visitor action pixel" of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook") on our website on the basis of a data processing agreement (Art. 28 GDPR). With the help of the visitor action pixel, we can track the behavior of site visitors after they have been redirected to our website by clicking on a Facebook ad (so-called "conversion"). We can also use this method to record the effectiveness of the Facebook ads for statistical and market research purposes. The data collected in this way is anonymous for us, which means that we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook may associate this data with your Facebook account and also use it for its own advertising purposes in accordance with Facebook's Data Use Policy. For more information, please visit https://www.facebook.com/about/privacy/. The visitor action pixel is triggered by Facebook when our website is called up and can save a cookie on the page visitor's device. If the site visitor subsequently logs into Facebook or visits Facebook while logged in, the visit to our website is noted in his or her profile. The data collected about him remain anonymous for us, so do not offer us any conclusions about the identity of users. However, the data is stored and processed by Facebook, so that a connection to the respective profile of the site visitor is possible and can be used by Facebook and for its own market research and advertising purposes.

The legal basis for the use of this service is the consent of the page visitor (Art. 6 para. 1 s. 1 lit. a GDPR). Site visitors can revoke their consent at any time by contacting us using the contact details provided above. The revocation does not affect the lawfulness of the processing until the revocation. The security of the data is ensured because the contract with Facebook contains standard contractual clauses pursuant to Art. 46 (2) lit. c GDPR, which have been adopted by the EU Commission.

3.13.5. Facebook Custom Audiences

We use the "Custom Audiences" offer of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook") on our website on the basis of a data processing agreement (Art. 28 GDPR). The offer allows us to divide visitors to your website into groups based on the actions they have taken on the website. These groups are called Custom Audiences. Based on this Custom Audience, we can serve ads to other users of Facebook who meet the criteria of that audience. The service thus further processes the data already collected through other actions, such as the Visitor Pixel.

The legal basis for the use of this service is the consent of the page visitor (Art. 6 para. 1 s. 1 lit. a GDPR). Site visitors can revoke their consent at any time by contacting us using the contact details provided above. The revocation does not affect the lawfulness of the processing until the revocation. The security of the data is ensured because the contract with Facebook contains standard contractual clauses pursuant to Art. 46 (2) lit. c GDPR, which have been adopted by the EU Commission.

3.13.6. Microsoft Advertising (formerly Bing Ads)

We use Microsoft Advertising (formerly Bing Ads) on our website. Microsoft Advertising is an advertising program from Microsoft that allows advertisers to place online ads through the network of search engines Bing and Yahoo! The operating company is Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521). On our website, Microsoft Advertising technologies are used to collect and store data from which usage profiles are created using pseudonyms. This service enables us to track the activities of site visitors on our website if they have arrived on our website via advertisements from Microsoft Advertising. If they arrive at our website via such an ad, a cookie is placed on their computer. A corresponding tag is integrated on our website. This is a code which, in conjunction with the cookie, stores some data about the use of the website. This includes, among other things, the length of time spent on the website, which areas of the website were accessed and via which ad the user accessed the website. Information about your identity is not collected. The information collected is transferred to Microsoft servers in the USA and stored there for a maximum of 180 days.

The basis for the processing is the consent of the site visitor (Art. 6 para. 1 s. 1 lit. a GDPR). Site visitors can revoke their consent at any time by contacting us using the contact details provided above. The revocation does not affect the lawfulness of the processing until the revocation. In addition, Microsoft may be able to track their usage behavior across multiple of their electronic devices through so-called cross-device tracking and is thus able to display personalized advertising on Microsoft websites and in Microsoft apps. Site visitors can disable this tracking at http://choice.microsoft.com/de-de/opt-out. More information can be found in Microsoft's privacy policy at https://privacy.microsoft.com/de-de/privacystatement.

3.13.7. HubSpot

We use HubSpot, a software of HubSpot Inc., USA ("Hubspot"), for various marketing and CRM activities on the basis of a data processing agreement (Art. 28 GDPR). This software helps us, among other things, by means of statistical analyses and evaluations of logged user behavior, to better coordinate our marketing strategy and to optimize the content provided to you. Hubspot processes the following data:

  • Geographic location

  • Browser type

  • Navigation information

  • Referral URL

  • Performance data

  • Information about how often the application is used

  • Login information for the HubSpot subscription service

  • Files that are displayed on site

  • Domain names

  • Pages viewed

  • Aggregate usage

  • Operating system version

  • Internet service provider

  • IP address

  • Device identifier

  • Duration of visit

  • Where the application was downloaded from

  • Operating system

  • Events that occur within the application

  • Access times

  • Clickstream data

  • Device model and version

The legal basis of the processing is the consent of the site visitor (Art. 6 para. 1 s. 1 lit. a GDPR). Site visitors can revoke their consent by contacting us at the contact details provided above. The revocation does not affect the lawfulness of the processing until the revocation. More detailed information can be found in HubSpot's privacy policy at http://www.hubspot.com/privacy-policy. The security of the data transfer to the USA is ensured by standard data protection clauses adopted by the EU Commission (Article 46 (2) (c) GDPR), which we have agreed with HubSpot.

3.13.8. Google Webfonts

We use fonts from Google Web Fonts of Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA on our website. When a website loads that includes Google Fonts, a connection is established to Google servers in the USA. In the process, the browser of the site visitor transmits browser and device data and the IP address.

The legal basis for the processing is the consent of the site visitor (Art. 6 para. 1 s. 1 lit. a GDPR). Site visitors can revoke their consent at any time by contacting us at the contact details provided above. The revocation does not affect the lawfulness of the processing until the revocation.

3.13.9. Typekit (Adobe Fonts)

This site uses so-called web fonts provided by Adobe Typekit for the uniform display of fonts. This is a service of Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA. When you call up a page, your browser loads the required web fonts into the browser cache in order to display text and fonts correctly. For this purpose, the browser you use must connect to Adobe Typekit servers. This gives Adobe access to the following information:

  • provided fonts

  • ID of the web project

  • JavaScript version of the web project (string)

  • Type of the web project (string "configurable" or "dynamic")

  • embedding type (whether the JavaScript or CSS embedding code is used)

  • Account ID (identifies the client from whom the web project originated)

  • Service that provides the fonts (e.g. Adobe Fonts)

  • Server that provides the fonts (e.g., Adobe Fonts server or enterprise CDN)

  • Host name of the page where the fonts are loaded

  • The time it takes for the web browser to download the fonts

  • The time from when the fonts are downloaded by the web browser to when the fonts are applied

  • Whether an ad blocker is installed, to determine if the ad blocker is interfering with proper tracking of page views

  • Operating system and browser version IP address Adobe Typekit Web Fonts are used in the interest of a consistent and appealing presentation of our online services.

The legal basis for the processing is the consent of the page visitor (Art. 6 para. 1 s. 1 lit. a GDPR). Site visitors can revoke their consent at any time by contacting us using the contact details provided above. The revocation does not affect the lawfulness of the processing until the revocation. For more information about Adobe Typekit Web Fonts, please visit https://typekit.com/ and read the Adobe Typekit privacy policy: https://www.adobe.com/de/privacy/policies/typekit.html.

3.13.10. Calendly

For online appointment setting, we use a tool of the company Calendly LLC, BB&T Tower 271 17th St NW, Atlanta, GA 30363 (hereinafter "Calendly") on the basis of a data processing agreement. When using Calendly to make an appointment, the name, IP address at the time of making the appointment, agreed date and agreed time are transmitted to Calendly. The security of the data when transferred to Calendly in the USA is ensured, as our contract with Calendly includes standard data protection clauses published by the EU Commission (Art. 46 para. 2 lit. c GDPR). Further information on data processing can be found in Calendly's privacy policy (https://calendly.com/pages/privacy). The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. The consent can be revoked at any time via the data provided on this contact page. The revocation does not affect the lawfulness of the processing until the revocation.

3.13.11. Videos by YouTube

We embed videos from YouTube on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (privacy policy: https://policies.google.com/privacy). Site visitors can access an opt-out plugin here: https://tools.google.com/dlpage/gaoptout?hl=de. Ad serving settings can be changed here: https://adssettings.google.com/authenticated. The data processed includes usage data and communication data. The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. The consent can be revoked at any time via the data provided on this page to contact us. The revocation does not affect the lawfulness of the processing until the revocation.

3.13.12. Videos by Vimeo

Our website embeds videos from Vimeo. The provider is Vimeo Inc, 555 West 18th Street New York, New York 10011, USA (privacy policy: https://vimeo.com/privacy). The processed data includes usage data and communication data. The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. The consent can be revoked at any time via the data provided on this page for contacting us. The revocation does not affect the lawfulness of the processing until the revocation.

3.13.13. Social plug-ins from Facebook

Our website integrates social plug-ins from Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). Facebook's privacy policy is available at https://www.facebook.com/about/privacy. Facebook processes the IP address of the page visitor in order to display the content or perform the functions. Furthermore, usage data and meta and communication data may be processed. The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. The consent can be revoked at any time via the data provided on this page for contacting us. The revocation does not affect the lawfulness of the processing until the revocation.

3.13.14. Social plug-ins from Twitter

Our website integrates social plug-ins from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland ("Twitter"). Twitter's privacy policy is available at https://twitter.com/de/privacy. Twitter processes the IP address of the site visitor in order to display the content or perform the functions. Furthermore, usage data and meta and communication data may be processed. The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. The consent can be revoked at any time via the data provided on this page for contacting us. The revocation does not affect the lawfulness of the processing until the revocation.

3.13.15. Social plug-ins from LinkedIn

Our website integrates social plug-ins from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). LinkedIn's privacy policy is available at https://www.linkedin.com/legal/privacy-policy. LinkedIn processes the IP address of the site visitor in order to display the content or perform the functions. Furthermore, usage data and meta and communication data may be processed. The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. The consent can be revoked at any time via the data provided on this page for contacting us. The revocation does not affect the lawfulness of the processing until the revocation.

3.13.16. Cloudflare

We use a tool for web performance and security. The provider is Cloudflare Inc., 106 East 6th Street, Suites 350 and 400, Austin, TX 78701, USA (privacy policy: https://www.cloudflare.com/en-gb/privacypolicy/). The provider thereby processes the personal data transmitted via the website, e.g. on content, usage, meta/communication data or contact data. It is our legitimate interest to secure our website, so that the legal basis for data processing is Art. 6 para. 1 s. 1 lit. f GDPR.

3.13.17. Amazon AWS

We host data with Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, USA (privacy policy: https://aws.amazon.com/de/privacy/?nc1=f_pr). The provider thereby processes the personal data transmitted via the website or service, e.g. on content, usage, meta/communication data or contact data. It is our legitimate interest to store our data securely, so that the legal basis for data processing is Art. 6 para. 1 s. 1 lit. f GDPR.

4. Datenverarbeitung auf Social Media-Plattformen

We are represented in social media networks in order to present our company and our services there. The operators of these networks regularly process their users' data for advertising purposes.

Among other things, they create user profiles from their online behavior, which are used, for example, to show advertising on the pages of the networks and elsewhere on the Internet that corresponds to the interests of the users. To this end, the operators of the networks store information on user behavior in cookies on the users' computers. Furthermore, it cannot be ruled out that the operators merge this information with other data.

Users can obtain further information and instructions on how to object to processing by the site operators in the data protection declarations of the respective operators listed below. It is also possible that the operators or their servers are located in non-EU countries, so that they process data there. This may result in risks for users, e.g. because it is more difficult to enforce their rights or because government agencies access the data. If users of the networks contact us via our company profiles, we process the data provided to us in order to respond to the inquiries. This is our legitimate interest, so that the legal basis is Art. 6 para. 1 s. 1 lit. f GDPR.

4.1. Facebook

We maintain a company profile on Facebook. The operator is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is available here: https://www.facebook.com/policy.php. A possibility to object to data processing arises via settings for advertisements: https://www.facebook.com/settings?tab=ads. We are joint controllers for processing the data of visitors to our profile on the basis of an agreement within the meaning of Art. 26 GDPR with Facebook. Facebook explains exactly what data is processed at https://www.facebook.com/legal/terms/information_about_page_insights_data. Data subjects can exercise their rights both against us and against Facebook. However, according to our agreement with Facebook, we are obliged to forward requests to Facebook. Data subjects will therefore receive a faster response if they contact Facebook directly.

4.2. Instagram

We maintain a company profile on Instagram. The operator is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is available here: https://help.instagram.com/519522125107875.

4.3. YouTube

We maintain a company profile on YouTube. The operator is Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland. The privacy policy is available here: https://policies.google.com/privacy?hl=de.

4.4. Twitter

We maintain a company profile on Twitter. The operator is Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The privacy policy is available here: https://twitter.com/de/privacy. One way to object to data processing is via the settings for advertisements: https://twitter.com/personalization.

4.5. LinkedIn

We maintain a company profile on LinkedIn. The operator is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The privacy policy is available here: https://https://www.linkedin.com/legal/privacy-policy?_l=de_DE. One way to object to data processing is via the settings for advertisements: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

4.6. Xing

We maintain a company profile on Xing. The operator is XING AG, Dammtorstraße 29-32, 20354 Hamburg. The privacy policy is available here: https://privacy.xing.com/de/datenschutzerklaerung.

5. Changes to this privacy policy

We reserve the right to change this privacy policy with effect for the future. A current version is always available here.

6. Questions and comments

For questions or comments related to our privacy policy, please contact us directly using the contact details on this website.